📄 Return & Refund Policy – Elyra Fashion

At Elyra Fashion, your satisfaction is important to us. If you are not fully happy with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

• Items must be unused, unworn, with original tags, and in the original packaging.

• A receipt or proof of purchase is required.

• Returns must be authorized in advance by contacting us at info@elyrafashion.com

Return Process

1. Contact us within 30 days of delivery to request a return.

2. Please note that change of mind returns or refunds are not accepted under this policy.
3. Refunds or exchanges are only eligible if the product arrives damaged or defective.

4. Once approved, we will provide you with the official return address in B-145 sector 1B street 8 PNWHS port Qasim.

5. Elyra is responsible for return shipping costs of damaged or defective goods.

6. Items sent back without prior approval will not be accepted.

Damaged, Defective, or Wrong Items

If your item arrives damaged, defective, or incorrect, please email us within 7 days of delivery with photos or a short video so we can evaluate and resolve the issue promptly.

Refunds

• Once your return is received and inspected, we will notify you of the refund approval.

• Approved refunds will be processed to your original payment method within 10 business days.

• Please note it may take additional time for your bank or card issuer to post the refund.

Non‑Returnable Items

• Sale items, gift cards, and customized products cannot be returned.

For any questions about returns, please contact us at:
📧info@elyrafashion.com